Terms of Use

1. Who we are

Prof. Enzo ("Enzo", "we", "us") is an AI-assisted wellness concierge operated via ProfEnzo.com. These Terms of Use govern your access to and use of our website, chat, and related services (the "Service").

2. Acceptance

By using the Service you agree to these Terms. If you do not agree, do not use the Service.

3. The Service

Enzo provides informational guidance related to wellness and doTERRA products. It is not medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for health decisions.

Product information, pricing, availability, and purchases are handled on official doTERRA channels. We may link you to doTERRA shops using Wellness Advocate referral parameters; registration and payment occur on doTERRA sites under their own terms.

4. Accounts

You may use parts of the Service without an account. If you sign in (magic link), you are responsible for the email address you provide and for activity under your account. You must provide accurate information and keep it updated.

5. Acceptable use

You agree not to misuse the Service, including: attempting to disrupt or reverse-engineer systems; scraping at abusive rates; submitting unlawful, harmful, or infringing content; or impersonating others.

6. Intellectual property

The Service, branding, and our original content are owned by us or our licensors. doTERRA names, logos, and product materials belong to doTERRA Holdings, LLC or its affiliates. You receive a limited, revocable license to use the Service for personal, non-commercial purposes.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant uninterrupted or error-free operation, or that AI responses are complete or accurate.

8. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill arising from your use of the Service.

9. Changes

We may update these Terms from time to time. Continued use after changes means you accept the updated Terms. Material changes may be highlighted on the Service.

10. Contact

Questions about these Terms: no-reply@profenzo.com (or the contact address published on ProfEnzo.com).