Dr David Hill: A Path of Heart, Purpose and Positive Change

<<0>> Hello everyone and welcome to dou the

<<2>> official podcast of doera Europe. I am

<<5>> beyond excited today to be here with Dr.

<<7>> David Hill.

<<8>> >> Thank you Dr. Hill. Nice to be here.

<<10>> >> Thank you so much for agreeing to do

<<11>> this podcast with me with us. Welcome to

<<14>> Dr. Are you

<<15>> >> Thank you. I'm excited to be here. We're

<<17>> as you know we're here for it's a big

<<19>> convention and we're going to be sharing

<<20>> lots of information. So, it's always

<<23>> excited to come back to places where

<<25>> I've been before, but more so because of

<<27>> the people that are here and all the

<<28>> great things that are happening. So,

<<30>> thank you. It's a pleasure to be here.

<<32>> >> Amazing. So, I would say let's just jump

<<34>> straight in and I'm personally very

<<36>> curious to hear about your story, your

<<39>> past. So, if you could maybe tell us a

<<41>> bit more.

<<42>> >> Well, that sounds like a loaded, you

<<44>> know, that's a loaded question, right?

<<46>> >> I'm trying to squeeze three questions

<<47>> into one basically.

<<50>> Um, well, let's just stay kind of

<<52>> focused on where we are right now. I've

<<54>> always had this inquisi inquisitive

<<57>> nature to want to know things that I

<<59>> didn't know and more importantly to be

<<62>> able to discover different things. Um,

<<65>> I'm no different than anybody else. You

<<68>> we tend to live our life out of the

<<69>> necessities that arise within our life.

<<72>> And that's what we were beginning to

<<74>> face as a family. We were having

<<77>> different challenges with health and

<<78>> other things. And and I had a few

<<81>> friends who had had some experience with

<<84>> essential oils. And one of them came by

<<85>> my office one day and asked me a simple

<<88>> question. Why don't you ever think about

<<90>> essential oils? And I had thought about

<<92>> them and I thought they were nonsense.

<<94>> And I I wanted nothing to I actually

<<96>> wanted nothing to do with them. I'd had

<<98>> an experience with them from

<<100>> >> one of my patients who I know was trying

<<102>> to be very helpful, but for me it was

<<104>> not a good experience and it wasn't

<<106>> helpful. It was one of those here's an

<<109>> oil you can do no harm just use it'll be

<<112>> fine. Uh it was a terrible oil to give

<<115>> me for the circumstance I was dealing

<<117>> with and it was quite painful and I I

<<119>> actually threw it in the trash can and

<<121>> said

<<121>> >> oh wow

<<122>> >> I will never be involved with anything

<<124>> like that. But we are creatures of

<<126>> habit. And it led to the beginning of

<<129>> what now here decades later has been

<<132>> this complete change and transformation

<<134>> in how we think as a family, what we do

<<136>> as a family, and more importantly what

<<138>> I've done with my career and my

<<140>> background. And it's a privilege to I

<<144>> look back sometimes and you feel a

<<145>> little bit overwhelmed because you

<<147>> almost wonder how you got to where you

<<149>> are. you you almost wonder, but you can

<<151>> look back and you can see these

<<153>> instrumental moments, if you will,

<<155>> moments in time where it's time for a

<<158>> change. It's time to think something

<<160>> different. And for us, that was the

<<162>> beginning of our journey. Um, what I'm

<<165>> what I'm happy about and what is really

<<168>> pleasing to me and my family, especially

<<171>> my wife, is that we've not deviated from

<<174>> that. We we really found something that

<<176>> we truly believed in. Even though at the

<<179>> time there was not a lot to believe in

<<181>> because there wasn't really a lot of

<<183>> knowledge and a lot of information that

<<186>> >> was what I would call real

<<189>> >> or usable even.

<<191>> >> But that didn't matter to me. That

<<193>> didn't matter to me. There was a

<<194>> premise. There was a principle that said

<<197>> this could be valuable and I want to

<<199>> explore more.

<<201>> >> And so here we are.

<<202>> >> So how did you get how did you educate

<<205>> yourself I guess about this? Well, this

<<206>> was the this, you know, I I always like

<<209>> to relate my experience to probably what

<<211>> other people are going through. I mean,

<<213>> they may be saying, "How do we

<<214>> >> how do I know about essential oils?

<<216>> Where do I find the knowledge that I

<<218>> need?"

<<219>> >> And because generally our journeys lead

<<221>> us to that point because we're

<<223>> experiencing something. Not always do we

<<226>> have all the answers. And one of my

<<227>> bitter disappointments initially with

<<230>> essential oils, even though I had lots

<<232>> of energy for what I was hearing

<<234>> >> and for what I was trying to understand,

<<237>> there was no real meaningful

<<239>> information. There was a lot of

<<241>> misinformation. A lot of times when we

<<243>> don't have the answers, we tend to fill

<<246>> in the gaps with things that maybe

<<248>> arrandise it a little bit. And so I

<<252>> remember being in a lecture one time,

<<254>> somebody was talking about essential

<<256>> oils and they were talking about

<<258>> peppermint and they were talking about

<<259>> how peppermint

<<261>> >> helps to invigorate you

<<263>> >> because it helps red blood cells to

<<265>> divide.

<<265>> >> Okay.

<<266>> >> And I remember sitting there thinking,

<<268>> well, there's a problem here. Red blood

<<270>> cells don't divide. That's not what they

<<272>> do.

<<272>> >> Did you raise your hand?

<<274>> >> No, I didn't. I didn't say anything, but

<<275>> it was a moment of disbelief for me. not

<<278>> disbelief that cycled around the

<<279>> essential oils, but a moment that said,

<<283>> "Nobody knows the answers to these

<<285>> things." And so for me, I'm I'm the kind

<<288>> of guy if you say, "Well, you can't do

<<290>> that." In my mind, automatically

<<292>> triggers, "Really? Just watch me. I'll

<<294>> go do it." And for me that was this

<<297>> turning point to say okay if there's no

<<299>> real answers if that's what we're down

<<301>> to that people are just making things up

<<304>> because well must invigorate you because

<<306>> you have more red blood cells that

<<307>> that's not at all what happens. It's a

<<309>> neurological response that happens with

<<311>> peppermint. And so I began drawing on

<<314>> all of my experience and my background

<<316>> as a physician but also what I knew

<<319>> about human physiology and chemistry.

<<321>> And you had to connect a lot of the

<<323>> dots. And I spent a lot of time doing

<<325>> that. And I began initially with

<<328>> postulating that this would be a better

<<331>> answer. This likely could be the reason

<<333>> why that's happening. And it it wasn't

<<336>> misguided in the sense that it was just

<<339>> irrevant to any of the conversation.

<<342>> >> But it was very focused around why is

<<344>> this oil doing this? It had and I

<<346>> unfortunately had to do with all the

<<348>> chemistry. I don't like chemistry. I

<<350>> really don't. I didn't like it in

<<352>> school. I've not liked it ever since,

<<353>> but seems like every conversation I have

<<356>> has to be around chemistry because

<<358>> that's why the oils are so powerful.

<<361>> >> And so I spent a lot of time trying to

<<363>> make that discovery and connecting the

<<365>> dots that previously hadn't been.

<<368>> >> I shared with you a little bit earlier

<<369>> how privileged we are now that

<<372>> >> we have all of these answers. I mean,

<<374>> doterra has done some things that have

<<376>> never been done before. We've made

<<378>> discoveries that people have not made.

<<380>> We've accomplished things that people

<<382>> never thought possible.

<<384>> I I remember telling an employee one

<<387>> time, "We don't get the luxury of being

<<388>> part-time pioneers in what we do in

<<390>> DoTerra. You don't have the luxury in

<<393>> your work in DoTerra. I don't have that

<<395>> lux luxury. Our wellness advocates don't

<<397>> have that luxury. We don't get to be

<<400>> part-time pioneers." But that also comes

<<403>> with the other side of that equation is

<<405>> that we have to be willing to challenge

<<407>> what is not known. We have to be willing

<<410>> to do what has not yet been done. And

<<413>> even though at times I might feel even

<<415>> inadequate, which is surprising to

<<417>> people, I mean

<<419>> >> who you can't you can't think about or

<<422>> even imagined where we currently are.

<<426>> >> But in all of that feeling, in all of

<<428>> that emotion of inadequacy and

<<430>> excitement and energy cycles around

<<432>> still that same thing, we're about

<<435>> discovery. We don't have to make things

<<438>> up about the essential oils. Our

<<439>> experiences are real. They're profound.

<<442>> They're lifechanging. And I know of

<<444>> nothing else that does what essential

<<447>> oils do. And so, it's easy to remain

<<449>> committed. It's easy to remain focused.

<<452>> >> And it's the same thing we ask of

<<454>> everybody else. Trust your experiences

<<457>> >> and be willing to do what no one else is

<<460>> doing. And and for us, that served us

<<462>> very well this entire time.

<<464>> >> Yeah. We've been doing that for a while.

<<466>> So we trust some of products now.

<<469>> >> But was there a moment back in the past

<<471>> when you had to explain yourself to

<<473>> people um maybe to family members,

<<475>> friends?

<<476>> >> I share the story sometimes about my

<<478>> mother who I think in genuine she was

<<481>> proud of proud of me and the things that

<<483>> I had done. But when I started getting

<<486>> involved with the essential oils, I

<<487>> remember her asking me one time why

<<491>> >> you have such a good reputation. You've

<<493>> worked so hard. Why would you risk that?

<<495>> Why would you throw that away?

<<497>> >> And it it was a moment of real thought

<<499>> for me. And I I answered that question

<<502>> for myself by just saying because I feel

<<504>> like it's the right thing to do. I feel

<<506>> like it's what we were supposed to do.

<<509>> And even though I I looked ahead of me

<<511>> and I saw this whole world that I didn't

<<514>> understand and things that I didn't

<<516>> know, I was excited about and willing to

<<519>> step into that with real energy and real

<<522>> purpose. And it was a it was a fast turn

<<524>> for me because you start having real

<<526>> experiences with people that you can't

<<528>> explain

<<530>> and sometimes it's difficult. I've I've

<<533>> come under a lot of attack over the

<<535>> years.

<<536>> >> Um I remember uh very harsh things being

<<540>> said. I've

<<542>> early on I which reasons I don't

<<544>> understand. I occasionally would answer

<<547>> my phone and it would be a I know where

<<550>> you live. I'm I'm going to take you out.

<<552>> Wow.

<<552>> >> And I'd be like, what in the world is

<<554>> going I'm just trying to help people.

<<556>> You're just trying to So, sure, you you

<<559>> can't expect that you're going to do

<<561>> something that

<<562>> >> hasn't been done before. And I it feels

<<565>> like I'm talking about myself. I'm

<<566>> really not. I'm talking about the whole

<<568>> of Doerra.

<<570>> Doerra itself has withtood and endured a

<<574>> lot of different challenges. We

<<576>> currently have challenges that we're

<<578>> having to try to figure out and overcome

<<580>> and move forward and move past. There's

<<582>> always going to be opposition in doing

<<585>> something that's great. And so for me,

<<587>> that just became a part of the process.

<<590>> It just is what it is. And you're just

<<593>> going to have to accept that. And just

<<594>> because somebody says it doesn't make it

<<596>> so. And that goes both ways, by the way.

<<599>> Just because somebody just because

<<601>> somebody says, "Oh, dotera oils, they're

<<603>> not that great." That doesn't make it

<<605>> so. Just because you say, "Oh, doera

<<608>> oils are the best in the world." It

<<610>> doesn't make it so for someone else. We

<<612>> we have to have our own experience. We

<<614>> have to go through our own process. And

<<616>> I'm I'm grateful even though I look back

<<619>> and some of those times were unpleasant.

<<623>> They all have led us to where we are

<<625>> right now. And for that, I'm really

<<627>> grateful because what I am is immovable.

<<630>> I have this deep understanding and I

<<632>> have this knowledge and it's not a

<<635>> selfish interest but out of being very

<<638>> genuine that I want other people to know

<<640>> what we've discovered because

<<643>> >> if it can help me it can help them. So

<<646>> when was the moment when you kind of

<<648>> shifted from I had this experience it's

<<651>> positive let me teach you or let me

<<654>> educate you let me open up your word

<<657>> >> I don't know when that exact moment was

<<660>> to be honest with you I I don't think it

<<663>> was the exactness of a particular moment

<<667>> I think it was a general migration from

<<669>> this is interesting

<<671>> to okay I'm all in I began running a

<<674>> clinic where that's all we focused on

<<677>> was natural methods of healing. And that

<<681>> in and of itself is a powerful

<<683>> environment where every day is a

<<686>> learning opportunity. And I I my own

<<689>> experiences in essential oils were very

<<692>> limited at the time. But I found myself

<<695>> in this framework where people were

<<697>> coming to me who had had very powerful

<<700>> experiences.

<<701>> And I wanted to know why. I wanted to

<<703>> understand why I I had a belief that

<<705>> what they were telling me is true and I

<<708>> witnessed a lot of those things with my

<<710>> own eyes and and at the hands of what we

<<713>> were doing

<<714>> >> but it wasn't a particular moment. It

<<717>> was this whole

<<719>> >> process that I went through. It happened

<<721>> quickly.

<<723>> >> My commitment to that happened very very

<<725>> quickly but the knowledge and the

<<727>> understanding took a lot of time. And

<<730>> you know, we're talking as if you have

<<731>> to have all of that knowledge. Maybe

<<735>> >> to deal with some of the issues that we

<<737>> have to deal with. Of course, you you

<<739>> want somebody who has a lot of intrinsic

<<742>> knowledge and is can do the hard things.

<<745>> And I'm grateful that we've been able to

<<747>> do that.

<<749>> >> But I I got to give this reminder. My

<<752>> earliest experiences with essential oils

<<754>> were the same as everyone else's.

<<756>> >> I don't know. I just feel better. I I

<<759>> sometimes use my wife as this example. I

<<762>> you know she uses frankincense every

<<764>> day. I watch her do it. She puts it

<<766>> under her tongue. It's a daily thing

<<767>> that she does. And one time I thought I

<<770>> would ask her why why do you use

<<772>> frankincense? So kind of koi. I said why

<<776>> do you use frankincense every day?

<<779>> >> I had a secret I had a secret objective.

<<782>> I wanted her to say cuz I'm married to

<<784>> the most brilliant man in the world and

<<786>> he said that frankincense was so

<<788>> valuable.

<<788>> >> Yeah.

<<789>> >> And that's not what she said. But she

<<791>> just said I don't know. I just feel

<<794>> better.

<<795>> >> And I I think sometimes it's okay to not

<<799>> be able to have all of the answers.

<<802>> >> I mean we we want to discover. We want

<<804>> to know. As a company we're we are

<<807>> pushing the envelope. So there's a whole

<<809>> central part of the company that I've

<<812>> been involved in all of these years

<<813>> where it's like no, we have to find the

<<815>> answer to this. And I'm grateful for

<<818>> that. But I I think it's misguided to

<<821>> sense and believe or to have this

<<823>> process in your own mind where you say,

<<825>> "Well, I can't use the oils effectively

<<827>> because I don't know all the chemistry

<<829>> of lavender and I don't know all the

<<831>> right ways to use it." That's one of the

<<833>> beautiful things about

<<835>> >> what we've discovered is that even

<<837>> though we know the complexities now of

<<839>> all of the oils and the framework of all

<<841>> the science and all these things that

<<843>> this did not exist previously

<<847>> but the simpleness of use has remained I

<<849>> don't know if people have recognized

<<850>> that nothing has changed about how you

<<852>> use the essential oils. The quality of

<<855>> the essential oils has changed. We

<<857>> brought that a new to the marketplace,

<<860>> something that had not previously

<<862>> >> really existed to the extent that we

<<864>> were able to accomplish. We've brought

<<867>> great knowledge and great understanding.

<<869>> But the simpleness of use, what you do

<<871>> day in day out has remained exactly the

<<875>> same. And I I think that's noteworthy

<<877>> for people to understand. You you don't

<<879>> have to be this expert that knows

<<882>> everything to use the essential oils

<<884>> with confidence, with safety and

<<886>> effectiveness.

<<888>> >> The power of simplicity at its finest it

<<891>> sounds.

<<892>> >> Well, I think it comes to Yeah, there's

<<893>> simplicity there, but it also comes down

<<895>> to trust your own experience. I mean our

<<899>> our company is largely made up of women

<<904>> >> and mothers who are nurturing their

<<906>> families and doing the wonderful things

<<908>> that I believe primarily they can do and

<<912>> they do it with great confidence and

<<915>> they should trust their experience that

<<918>> way. Take advantage of all the things

<<920>> that we know and that we teach and that

<<922>> we share. Take advantage of all of that

<<924>> >> so that your confidence is deeper. But

<<927>> don't don't doubt your own capabilities

<<929>> when it comes to helping yourself,

<<931>> helping your family or your friends.

<<934>> That goes for all of us.

<<936>> >> Can you take us back to the moment where

<<938>> when you open the first uh big batch of

<<942>> essential oils that Well, I don't know

<<944>> if it was Doera yet. It was probably

<<947>> very early stages, but I remember seeing

<<949>> a video of you and Emily just opening

<<951>> this.

<<952>> >> This was This was a

<<953>> >> When was that? This was a This was a

<<956>> moment. So, we had uh when we started

<<959>> the company, it was myself and Dave and

<<962>> Emily. We we went I thought it was I've

<<965>> always had in my mind it was a Mexican

<<968>> restaurant, but Dave and Emily correct

<<970>> me every time we have this discussion.

<<972>> Oh, it was an Italian restaurant. I'm

<<974>> like, I think I remember chips and

<<976>> salsa, but it doesn't matter.

<<978>> >> We we had this discussion about doTERRA

<<982>> and what this could be. It wasn't called

<<984>> dotera. It didn't have a name. Our first

<<986>> discussion was cycled around there was

<<989>> one singular concept that came out and

<<991>> that was can we do this differently than

<<995>> how it's been done before because we'd

<<997>> each recognize the challenges that there

<<1000>> were with quality, the challenges that

<<1002>> there were with knowledge and

<<1004>> information. We knew that the essential

<<1006>> oils were skewed from the mainstream.

<<1009>> They weren't a part of that for anybody.

<<1011>> And so frankly you were really weird if

<<1013>> you used essential oils which each of us

<<1016>> had experienced in one way or another.

<<1018>> You smell funny, you act funny. You're a

<<1020>> conscientious objector from the normaly

<<1022>> of what we would do to take care of

<<1025>> ourselves. Isn't it funny that now

<<1027>> >> you're kind of weird if you don't do

<<1029>> those things. If you're not doing things

<<1031>> to be proactive in your health and that

<<1033>> takes on a whole new dynamic now which

<<1036>> essential oils is core and central to

<<1038>> that tells you just how far that we've

<<1040>> come. But our first discussion was

<<1042>> whether or not we could do that.

<<1044>> >> We went home and we talked to our

<<1046>> family. I talked with my wife and we

<<1050>> believed that we could. And so we all

<<1052>> went in. But the first challenge that we

<<1055>> had was we couldn't

<<1058>> >> finding

<<1058>> >> we couldn't find Yeah. We had to find

<<1060>> the essential oils. And you know,

<<1063>> Emily's been truthful when she said that

<<1064>> that we each had our individual tasks. I

<<1066>> was trying to make sense of what would

<<1068>> we even say about them.

<<1070>> because so much of the information that

<<1072>> was out there was not correct and that

<<1075>> needed to if we're going to move this

<<1076>> into the mainstream and our objective in

<<1078>> doing that was because we really did

<<1081>> have early on this perspective that oils

<<1083>> can help everyone. And so we we don't

<<1086>> want to just partition that into a

<<1089>> particular group or a specific

<<1090>> circumstance. It has to be replete the

<<1094>> whole way through the process.

<<1096>> >> That must have been hard. Well, it was

<<1098>> hard to define that in a lot of ways,

<<1100>> but that's really every decision we made

<<1102>> was focused around that central

<<1105>> connection point for the essential oils

<<1107>> that

<<1108>> >> we want people to experience the value

<<1110>> of essential oils. But for that to

<<1112>> happen, we have to bring them value in

<<1114>> the essential oils. So, that was

<<1116>> information that was where we're going

<<1118>> to get the oils from. How do we ensure

<<1120>> quality? And we began the very

<<1123>> beginnings of that. And after a we had

<<1125>> actually been working for a long time.

<<1127>> In fact, I was out talking about

<<1129>> essential oils and I didn't have any

<<1132>> form.

<<1132>> >> Oh wow.

<<1133>> >> Yeah. You talk about a Yeah. Talk about

<<1136>> an awkward awkward meeting. I mean it's

<<1139>> you share all this great information and

<<1141>> then you say and when we have some

<<1144>> they're going to be fantastic. You're

<<1145>> going to love them. Because it was a

<<1147>> real challenge for us to find that. And

<<1149>> we were actually meeting, we had started

<<1152>> meeting in the Oram Library, which is a

<<1156>> city that was nearby us, kind of a

<<1158>> central point. And we were meeting in

<<1159>> the basement of that library, trying to

<<1162>> >> work in secret. As we were developing

<<1164>> the company, we didn't want them to kick

<<1166>> us out, but you know, as we got more and

<<1169>> more excited about what we were doing,

<<1171>> they they did kick us out of the

<<1173>> library.

<<1174>> And we had a friend who in the bottom of

<<1177>> his office building had a little it was

<<1180>> a closet. It was like a janitorial type

<<1183>> closet.

<<1185>> >> And he says, "If you guys want to clean

<<1186>> that out, you can have that as your

<<1188>> office."

<<1189>> >> And so we went down into this little

<<1191>> basement. We had a little six-foot

<<1194>> table, you know, the little white

<<1195>> folding tables that was six feet long

<<1198>> >> and it kind of went wall to wall from

<<1201>> side to side. And then there was no you

<<1205>> you couldn't just come and go as you

<<1207>> wanted to. If somebody had to leave,

<<1209>> everybody kind of had to get up and go

<<1211>> out and then you could leave and then

<<1212>> you could come back and everybody would

<<1214>> filter back in. It was just this tiny

<<1216>> little space.

<<1218>> >> And I remember Emily coming in one day

<<1220>> and she goes, "I think I found some oils

<<1222>> that we could start with."

<<1225>> >> And we believed in their quality and

<<1227>> they were different. They were unique.

<<1229>> And I remember

<<1232>> opening up with them that first sample

<<1236>> that we had of the essential oils. And

<<1238>> >> I think it was at that moment that we

<<1240>> knew in the in the doera history,

<<1243>> >> yeah,

<<1244>> >> in the progression of where we were. It

<<1246>> was in that moment when we finally

<<1249>> believed we can move forward. We can now

<<1253>> get past where we are. I remember the

<<1255>> very first meeting I went and did, I was

<<1257>> so excited because I had some samples.

<<1260>> Yeah. I had some samples to share. It

<<1262>> wasn't talking about the essential oils

<<1264>> because people like, "Well, I can't buy

<<1266>> them." No, you can't buy them yet, but

<<1268>> don't worry. We'll figure that out. And

<<1271>> it that was awkward, but the first

<<1273>> meeting I got to do with actual

<<1275>> essential oils was a lot of fun because

<<1278>> people got to experience the essential

<<1280>> oils and all the things that we had

<<1282>> postulated about the essential oils. All

<<1284>> of the activities that became centric to

<<1287>> the core of who we are at Doerra began

<<1290>> to come to life and those were really

<<1292>> exciting times. But that was a pivotal

<<1294>> moment because it was a stumbling block

<<1296>> for us. pretty much.

<<1298>> >> You know, it's a stumbling block today

<<1301>> if we're being honest because if you're

<<1304>> going to source essential oils, unless

<<1307>> you're going to do what we've done to

<<1309>> the extent that we've done it, all oils

<<1312>> basically come from the same place.

<<1315>> And that was our challenge that we we

<<1318>> can't do that. We can't do what

<<1319>> everybody else has done. And so we began

<<1322>> this process which now has grown into

<<1324>> this whole big entity of co-impact

<<1326>> sourcing and

<<1328>> >> all of the things that we do around the

<<1329>> world that way. But that is what you

<<1331>> have to do or you cannot control

<<1334>> quality.

<<1336>> >> It is singularly the most challenging

<<1338>> part of what we do. It's also singularly

<<1341>> the greatest expense that we bear as a

<<1344>> company. But it's also singularly the

<<1348>> most dynamic part of what makes doera

<<1350>> different. So I get angry when people

<<1353>> say just like doera or when people say

<<1356>> yeah we do that too.

<<1358>> >> No you no you don't you don't you don't

<<1360>> you've not put in the time you've not

<<1362>> put in the effort. It's nice that you

<<1365>> you want to believe that you have or

<<1367>> that even you can but doing and saying

<<1371>> that you do is not the same thing. And

<<1374>> so we're really proud. We're grateful

<<1376>> that all those early

<<1379>> things that we discussed, the things

<<1380>> that we conceived, that conversation

<<1382>> that the three of us had, it was this

<<1384>> not a discussion about what's the

<<1386>> business plan and what's the business

<<1388>> model.

<<1388>> >> It was a discussion around how do we do

<<1390>> this different has come to pass.

<<1394>> >> And this we we actually were in Europe.

<<1397>> We were in Bulgaria, Dave and I and

<<1400>> Emily.

<<1401>> And there was this moment. My wife was

<<1403>> with us, our son was with us, and we're

<<1406>> watching all of these events unfold. And

<<1409>> in in my own mind,

<<1412>> things began to connect.

<<1413>> >> Yeah.

<<1415>> I remember the three of us were sitting

<<1417>> on one of our big distillers that you

<<1420>> know we had loaded a lot of lavender and

<<1422>> other we were just sitting on the lid of

<<1424>> that

<<1426>> >> and and Mullen and I were talking and

<<1430>> Dave came over and sat down

<<1433>> and we began to cry.

<<1437>> Not because of all the lavender that was

<<1438>> being distilled, but we recognized that

<<1441>> that was a pivotal point and another

<<1445>> chapter had closed on what we had

<<1447>> accomplished.

<<1449>> >> These are the things that we talked

<<1450>> about early on and we realized that with

<<1453>> the opening of that facility, we'd

<<1455>> reached another milestone in that

<<1457>> journey that is doera. And so there's

<<1460>> this rich fabric that gets developed for

<<1462>> all of us. I feel like I'm monopolizing

<<1465>> the conversation, but you asked

<<1467>> >> and there's this rich fabric that gets

<<1469>> developed for people and I even though

<<1472>> >> I can look back and I see these very

<<1474>> specific events,

<<1476>> >> we could talk to almost anybody who

<<1478>> really is in doterra. I mean really in

<<1481>> doterra. It's not what I do, it's who I

<<1484>> am. It's what I believe. I f have found

<<1487>> value. I've found value in what they do

<<1489>> for me. I found value in helping other

<<1492>> people which is some of the culture that

<<1494>> was important for us to develop and if

<<1497>> somebody who's really experiencing that

<<1499>> >> what I love about doterra

<<1502>> >> is the richness of that fabric that I

<<1505>> just described exists for them too

<<1508>> >> for what are reasons that are not so

<<1511>> different and not so unique from one

<<1513>> another

<<1514>> >> we we are all having a similar

<<1516>> experience in doterra and in my mind

<<1519>> that's one of the marks of doing

<<1521>> something that's remarkable, that is

<<1524>> unique, that is different. So, I'm I'm

<<1526>> grateful that as I look back, those

<<1528>> things that we dreamed,

<<1530>> >> those things that we talked about have

<<1532>> not only happened, but

<<1534>> >> they've happened in the way that we've

<<1535>> wanted them to. In spite of all the

<<1537>> challenges, in spite of all the

<<1539>> hardships, in spite of all the fiery

<<1541>> darts that certainly come and will

<<1543>> continue to come,

<<1544>> >> you just can't let those things bother

<<1546>> you. And that's where we stand today.

<<1550>> Yeah, it's beautiful. Thank you for

<<1552>> walking us through this journey.

<<1554>> >> So, I have so many

<<1555>> >> I mean, you you asked that question that

<<1557>> I thought, well, that's a long answer,

<<1559>> but I'll give it to you because there's

<<1560>> not this one single moment that you can

<<1562>> define. It's the collective nature of

<<1565>> what we've been able to be a part of.

<<1568>> >> So, I know we discussed purity and how

<<1570>> much it means to us. um back in the days

<<1574>> was that an an issue as in obviously the

<<1577>> word of essential oils is very

<<1579>> unregulated.

<<1580>> So how did you have to explain you know

<<1583>> the purity about the oils? Well, this

<<1585>> was really a challenge because, you

<<1588>> know, at the time we were subjective to

<<1591>> the same things that everybody else was

<<1593>> that

<<1594>> >> here's the test that you do. But

<<1597>> >> where we created a difference for us is

<<1599>> by stepping outside of that model and

<<1601>> saying, "No, we want to find people that

<<1604>> we can work with so that we trust what

<<1607>> we're seeing, not somebody who's just

<<1609>> giving us something and saying that, oh,

<<1611>> this is what it is. You can trust that."

<<1614>> We we had to get outside of that because

<<1616>> from our own efforts and from our own

<<1618>> evaluation of those things, we knew that

<<1620>> it wasn't quality. We knew that those

<<1622>> things large and in part did not exist.

<<1627>> >> However, that having been said, there

<<1629>> were some challenges that were

<<1630>> associated with that because over time

<<1633>> now we've developed a lot of tests that

<<1635>> didn't exist before. We've developed

<<1638>> processes that didn't exist before. And

<<1640>> as you know, we we kind of planted

<<1642>> ourselves outside of the industry as a

<<1644>> whole and said that's fine. You guys

<<1647>> just do what you do. We've we've never

<<1649>> thrown darts at people to say don't you

<<1652>> know you're doing it all wrong. We've

<<1654>> said for us that's wrong. For us that's

<<1657>> not the right path to go down because we

<<1660>> have to trust that if we have provided

<<1662>> something that it is exactly what we say

<<1666>> and we've become very sophisticated in

<<1668>> that now but in the early days that was

<<1670>> a real challenge

<<1672>> >> and the way that we overcame that was

<<1674>> through developing personal

<<1675>> relationships. The way we overcame that

<<1678>> was having the same level of inquisition

<<1680>> in that area of our envir environment as

<<1683>> we did in the other areas that also were

<<1686>> equally important. So we weren't afraid

<<1688>> to ask hard questions. We weren't afraid

<<1691>> to go to outside sources outside the

<<1693>> industry to say test this and let us

<<1696>> know what you find. They they didn't

<<1698>> have any any wind to say, "Oh, this is

<<1701>> this is good. You should just buy this."

<<1703>> Or, "This is terrible. You shouldn't."

<<1705>> Because they weren't involved in that

<<1707>> process.

<<1708>> >> We fell under a lot of criticism for

<<1710>> doing some of those kinds of things

<<1712>> because it was out of the norm of what

<<1714>> the expectation was. But there was no

<<1717>> way we could get to where we were going

<<1718>> to get to unless we stepped outside of

<<1721>> that norm. And now we've developed this

<<1723>> whole pathway for ourselves that is very

<<1727>> real revealing and that is really

<<1730>> without question the most sustainable

<<1733>> the most reliable testing and

<<1736>> opportunities that there is that way. We

<<1739>> continue to partnership with people as

<<1741>> you know we've partnership with

<<1742>> hospitals and universities around the

<<1745>> world

<<1746>> >> because as we've made these discoveries

<<1748>> the importance of those discoveries is

<<1750>> relevant for individuals outside of our

<<1754>> industry.

<<1755>> >> And so we have to maintain a standard

<<1757>> not just for what we're doing for

<<1759>> personal use but we have to maintain a

<<1761>> standard

<<1762>> >> that can withstand a critique within

<<1764>> other environments. And that's been very

<<1766>> rewarding but challenging and I think

<<1769>> it's one of the difference makers in

<<1770>> >> Doerra and now we are the ones setting

<<1773>> the standards maybe for others.

<<1775>> >> Well, it's interesting to me that there

<<1776>> are organizations now who in their

<<1779>> review of essential oils say there's

<<1782>> clearly one that is different than all

<<1784>> the rest. And that's validating. You you

<<1787>> hear things like that and you go that's

<<1789>> oh thank you. Thank you.

<<1792>> >> I mean we're we're telling the truth.

<<1794>> We're not being dishonest in what we're

<<1795>> doing. We're being very straightforward

<<1797>> and very truthful in everything that

<<1799>> we're doing. And so that is a remarkable

<<1802>> opportunity for us to have some

<<1804>> validation that comes outside.

<<1807>> But I have to tell you that's not our

<<1809>> motivator. That's not what drives us.

<<1812>> Well, we need somebody else to they like

<<1814>> us and so that's a good thing.

<<1816>> >> That's never been our motivation. Our

<<1818>> motivation has always stayed core and

<<1820>> central to that one thing. We need

<<1823>> essential oils in the right framework or

<<1826>> everything that we talk about is null

<<1828>> and void because then we really are just

<<1830>> like everybody else. And if we were just

<<1833>> like everybody else, I've never said

<<1836>> this publicly before, but I wouldn't be

<<1838>> involved with the essential oils. If we

<<1840>> had not been able to accomplish what we

<<1842>> did,

<<1844>> then I would not be involved with

<<1846>> essential oils anymore because it really

<<1849>> is just chemistry that is adulterated

<<1852>> and changed. And I'm not trying to be

<<1854>> attacking to anybody,

<<1856>> >> but that's the framework that we want it

<<1858>> out of.

<<1859>> >> And so it would do do us no good to just

<<1862>> go and maintain that same thing.

<<1864>> >> No, I can imagine. and what you said

<<1866>> earlier about um the fact that we have

<<1868>> to keep the standards high because it's

<<1870>> not just us it's other people and things

<<1873>> bigger than us and we're cooperating

<<1874>> with university and hospitals. So that

<<1877>> is also

<<1878>> >> you know some people would say that gosh

<<1880>> they're a little misguided in trying to

<<1883>> work with all these universities and

<<1886>> hospitals.

<<1888>> Can I tell you that was never really our

<<1890>> intention,

<<1890>> >> okay?

<<1891>> >> And it was more of it was more of them

<<1894>> coming to us. And when they started to

<<1896>> come to us, of course, we wanted to do

<<1898>> that because that was a part of our

<<1899>> discovery. That's been a part of our

<<1902>> research now for a long long period of

<<1905>> time and partnershiping with very

<<1908>> prestigious universities and research

<<1910>> facilities around the world to match

<<1913>> what we have done. Look, this is what

<<1915>> our findings are. Let's repeat that. And

<<1918>> now doing human clinical trials. I mean,

<<1921>> you you have to go through that

<<1923>> migration of meeting those standards to

<<1926>> be able to do those kinds of tests.

<<1930>> >> I I think it's remarkable

<<1932>> sometimes when I think about all the

<<1934>> research and everything that we've

<<1936>> really done and the things that have

<<1937>> been accomplished.

<<1939>> It's kind of funny in a way because I

<<1942>> believe what I've always believed.

<<1944>> Essential oils work.

<<1946>> >> They just work.

<<1947>> >> They work. And it's nice to have that

<<1949>> validation, but it's not where my

<<1952>> confidence lies.

<<1953>> >> As I got up this morning and here's the

<<1955>> oils that I'm going to use. Here's the

<<1957>> product that I'm going to use. My

<<1959>> confidence doesn't lie because I I don't

<<1962>> get up and say to myself, "Oh, I

<<1963>> remember when Dr. Parish tested this at

<<1966>> John Hopkins University and this is what

<<1968>> she found." And this is by far and above

<<1970>> is better than all the other oils in

<<1972>> this category. That's not how my mind

<<1975>> works. My mind works the same way

<<1976>> everybody else's does. That I know that

<<1979>> I need this oil today for my own

<<1982>> reasons, for my own what I sense and

<<1984>> what I feel and know what's happening in

<<1986>> my body.

<<1987>> >> It's that taking responsibility. But the

<<1990>> backdrop to all of that is all of these

<<1992>> other things that we've talked about.

<<1994>> But my confidence lies in the same place

<<1996>> everyone else's does. It's because of my

<<1999>> experience.

<<2000>> >> If I can ask you, how did you build that

<<2001>> experience? Because maybe for somebody

<<2004>> for some of our listener just getting

<<2006>> started, they they don't know where to

<<2007>> start, right?

<<2009>> >> Okay,

<<2011>> tell us tell secrets.

<<2012>> >> Well, no, there's some So, where does

<<2015>> that come from? Well, I I've made

<<2017>> mistakes with essential oils, right? I

<<2020>> you know, my earliest experience started

<<2022>> with putting oil drops in capsules and

<<2025>> doing other things. I remember taking

<<2027>> some oregano in a capsule and and I I

<<2030>> don't have really great vision and so I

<<2032>> was struggling to get the oil into the

<<2035>> capsule and

<<2036>> >> Did you put too many drops?

<<2037>> >> And no, I didn't put too many drops but

<<2039>> not realizing that I had spread it all

<<2041>> over my fingers. It's not helpful when

<<2043>> you then rub your eye. No,

<<2045>> >> you wipe your mouth and

<<2047>> >> I mean it's it's a good form of cosmetic

<<2049>> surgery because your lips just go

<<2052>> right. I mean it's it's there's you have

<<2054>> these experiences that my very first

<<2057>> experience with essential oil wasn't a

<<2059>> good one.

<<2060>> >> What was it if I can ask?

<<2061>> >> I had an I had an open kind of a wound

<<2065>> >> and somebody gave me eucalyptus oil to

<<2068>> put that'll that'll heal it up.

<<2071>> >> No, it'll burn like crazy and make you

<<2073>> never want to experience essential oils

<<2075>> again.

<<2076>> >> So we all are going to have those types

<<2078>> of experiences. Those aren't the

<<2080>> experiences that I'm talking about.

<<2083>> It's I remember my neighbor across the

<<2086>> street when we first started Doerra.

<<2090>> Her and her husband would make fun of

<<2092>> fun of me incessantly.

<<2094>> And I remember one one morning being

<<2098>> perplexed with something that I needed

<<2100>> to solve. And I just thought I would go

<<2103>> for a walk. And so it was early. It was

<<2105>> about 4 in the morning and I got up and

<<2107>> I went for a walk and I came back and I

<<2110>> saw my neighbor, her name is Becky and

<<2113>> she was cleaning out a garbage pail and

<<2117>> I thought, "What in the world is she

<<2118>> doing?" And so I walked across the

<<2120>> street. I startled her, which I did not

<<2122>> mean to do. And she shared with me, "Oh,

<<2124>> my daughter Brinley is not feeling well

<<2128>> >> and she's been throwing up all night."

<<2130>> And I'm like, "I can help you with

<<2132>> that."

<<2133>> And I gave her some peppermint to use. I

<<2137>> Let's just use peppermint. Let's see if

<<2138>> we can calm down her stomach. And I gave

<<2142>> her a little bit of ginger, if I recall.

<<2145>> And the next morning, sometime later

<<2148>> that morning, she came and knocked on my

<<2149>> door and she said something to me that I

<<2152>> haven't ever forgotten.

<<2154>> She said, "It's the first time as a

<<2157>> mother I felt really empowered that I

<<2160>> could do something to help my kids."

<<2163>> >> She goes, "Because I didn't know what to

<<2164>> do. I tried everything I knew to do. I'd

<<2166>> taken her to the doctor and nothing was

<<2169>> >> really helping." That's the type of

<<2171>> experience that I'm talking about. It's

<<2173>> these moments where you realize and you

<<2175>> recognize this worked for me. This is

<<2178>> helpful for me. And those don't have to

<<2180>> be these big things. I think sometimes

<<2182>> we feel like I'll be convinced when I'll

<<2185>> be convinced when this happens. I'll be

<<2187>> convinced when this whole circumstance

<<2189>> in my life changes because of this. And

<<2191>> we fail to recognize that it's more of

<<2194>> those micro moments for lack of a better

<<2196>> way to describe them where this was

<<2199>> impactful. And if you it's the summation

<<2201>> of all of those things together over

<<2203>> time. And it's why I continually say

<<2206>> that our belief in doterra is not

<<2208>> founded in all of my efforts. It's not

<<2211>> founded in my efforts for research and

<<2214>> for knowledge and sharing that so

<<2216>> openly. It's founded in your individual

<<2219>> experiences. Maybe your confidence came

<<2221>> initially because we are able to talk

<<2224>> about the essential oils in a way that

<<2226>> otherwise we would not be able to.

<<2229>> And so that's wonderful. I'm grateful

<<2231>> for that and happy to have played a role

<<2233>> in that maybe in some cases, but I do I

<<2236>> don't think that's where people's

<<2238>> confidence comes from. And so my

<<2241>> encouragement to people is always the

<<2242>> same thing. I I'm sometimes amazed when

<<2245>> people talk to me and they share a few

<<2248>> things that they've done,

<<2251>> >> but it's clear that they're not in

<<2253>> doterra. It's clear that they're not

<<2256>> letting their confidence wayne. They

<<2258>> needs they are looking for or even

<<2260>> sometimes want somebody else to say this

<<2263>> is what you have to do

<<2265>> >> and I don't I don't mind doing that for

<<2267>> people. I really don't. One of my

<<2269>> greatest joys has been talking with

<<2271>> people for sometimes hours after an

<<2274>> event or other things. I'm very grateful

<<2276>> for that because that builds my

<<2278>> confidence too.

<<2279>> >> Yeah.

<<2280>> >> But I I I think I just need people to be

<<2284>> brave.

<<2286>> Don't be afraid to try. I I sometimes

<<2289>> tell people,

<<2292>> you know, you're I mean, don't squirt

<<2294>> oregano in someone's eye. I mean, that's

<<2296>> common sense. Don't pour oils in your

<<2298>> ear. That's common sense.

<<2301>> >> But I I sometimes think we're paralyzed

<<2304>> by the fear of what we don't know.

<<2307>> >> And in doing that,

<<2309>> >> we're not going to have the opportunity

<<2311>> to learn what we could know. And so I I

<<2314>> would just ask people to don't be

<<2317>> afraid.

<<2318>> >> You maybe you chose lavender essential

<<2321>> oil, but you know, serenity would have

<<2322>> been a little bit better.

<<2324>> >> Maybe it is, maybe it isn't, but

<<2326>> lavender is not going to be bad and it

<<2329>> will help and it will make a difference.

<<2331>> So don't be afraid to be able to use the

<<2334>> essential oils and use them with

<<2335>> confidence. Trust your experience,

<<2338>> >> but do the things that allow you to have

<<2341>> experience. And I I think we're coming

<<2344>> out of a time in the world and as a

<<2346>> world we seem to be more divisive than

<<2348>> ever and we're in this space where it

<<2351>> seems like it's opportune for us to

<<2352>> trust ourselves but people feel somewhat

<<2356>> paralyzed in that. So I've learned my

<<2358>> experience the same way everybody else

<<2360>> does.

<<2361>> >> You know it it didn't it didn't matter

<<2362>> it didn't matter that you know one of

<<2364>> the earliest things that I I remember I

<<2367>> was doing doctor's rounds and we were

<<2369>> talking about nausea. We had a patient

<<2371>> who was nauseated all the time and they

<<2373>> were talking about all the things that

<<2374>> they had done. I said, you know, we

<<2376>> should just use ginger because it will

<<2378>> activate the 5HT3 receptors

<<2381>> in the framework of your digestive

<<2385>> system and serotonin.

<<2387>> And they're like, what are you talking

<<2389>> about? I'm like, oh, it's in guidance

<<2391>> physiology. And I the thing that's funny

<<2393>> is I just read it that morning and this

<<2395>> light bulb turned on that said this is

<<2398>> why this is the only reason why ginger

<<2402>> would be working for nausea to help

<<2404>> alleviate that for people. It's this

<<2406>> activation of this receptor. It was the

<<2408>> first time I thought to myself very

<<2410>> early on essential oils are interacting

<<2413>> with the cells of our body differently.

<<2416>> And there were these trigger points and

<<2418>> these momentum points where I learned

<<2420>> things that I had not known or I had not

<<2423>> read. It's just like well

<<2424>> physiologically that makes sense and

<<2427>> chemically that makes sense. And then

<<2430>> the experience matches that and so we

<<2433>> started using ginger with that patient

<<2435>> and their whole world changed.

<<2438>> >> Those are that that experience. Okay. My

<<2441>> reasoning for doing that maybe was

<<2444>> rooted in all of my experience and all

<<2446>> that I knew about human physiology and

<<2448>> my experience as a physician and all

<<2451>> those other things.

<<2453>> But the reason why a mom would do that

<<2455>> is no different than why I did it

<<2457>> >> because I think this would help which is

<<2460>> the only thing I had to go on. I think

<<2462>> this would help. Let's use this. And it

<<2465>> did.

<<2466>> >> And that's the same exact process.

<<2469>> >> Okay. You don't have to know what I

<<2471>> know.

<<2471>> >> Okay. We don't know everything.

<<2474>> >> Well, I don't know everything either.

<<2475>> So, I I I still do the same thing

<<2478>> everyone else does. Just this morning, I

<<2481>> was doing some reading and I thought,

<<2483>> you know what? I bet this oil would be

<<2485>> helpful for this. I have a friend I was

<<2487>> thinking about and I'm anxious to try

<<2490>> that oil on him. Let me let me give you

<<2492>> an oil I want you to try to use and see

<<2494>> if it doesn't help him in this

<<2496>> circumstance.

<<2498>> How was that different than somebody who

<<2500>> has this intuition that says, "I think I

<<2503>> can go help my neighbor."

<<2505>> >> I I don't have all the answers as to why

<<2507>> and how and even what the dynamic of

<<2510>> what they're dealing with fully is, but

<<2512>> I think this would help them. I know

<<2514>> that they're stressed. I know they're

<<2515>> not feeling well. I can help them.

<<2518>> >> So, what keeps you motivated still to

<<2521>> these days to keep learning, keep uh

<<2524>> researching, keep using essential oils?

<<2527>> eb and flow. Is that a fair way to

<<2529>> describe it? Uh because you you know

<<2532>> I've always liked learning. I've always

<<2534>> liked understanding things that I didn't

<<2536>> understand before. I like a challenge

<<2538>> and so that drives me a lot. That

<<2540>> motivates me. But the same things that

<<2543>> at my core motivate me is no different

<<2545>> than anyone else.

<<2548>> >> I love my family and what they

<<2551>> represent. I want what's best for them.

<<2554>> Uh my wife has been a big influence in

<<2557>> my journey with essential oils and her

<<2560>> just genuine kind and loving nature and

<<2564>> wanting to help me. And so for me that's

<<2567>> still a motivator. Those same things in

<<2569>> all of my travels around the world now

<<2571>> for decades I've I've come to a

<<2574>> conclusion and I could be wrong but we

<<2576>> all just want three simple things. I

<<2579>> want to know that I matter.

<<2581>> I want to know that I belong somewhere

<<2585>> and I want to know that I'm making a

<<2587>> difference.

<<2588>> >> And for me, if someone were to ask me

<<2591>> what describes the culture of DoTerra, I

<<2594>> would draw back to those points in one

<<2597>> way or one form or another. And that's

<<2599>> highly motivating for me.

<<2602>> >> We like everybody else in Doera have

<<2605>> sacrificed a lot.

<<2607>> It's not easy to travel 300 days a year

<<2610>> and be away from your family, but just

<<2612>> yesterday evening, my wife and I were

<<2614>> out. It was our anniversary yesterday

<<2616>> and

<<2617>> >> going to go through.

<<2618>> >> We went out. Yeah. We went out for a

<<2621>> little walk and thought we might grab

<<2622>> some dinner or just enjoy each other's

<<2624>> company.

<<2626>> And we ran into two different groups of

<<2629>> wellness advocates

<<2631>> who were excited and sharing their

<<2634>> stories and tears running down their

<<2636>> face. That's motivating.

<<2638>> >> That makes you feel like you're a part

<<2640>> of something that's bigger than what you

<<2642>> are. And what I loved was it wasn't what

<<2644>> I had done for them. It's what somebody

<<2647>> else had done for them. Introduced them

<<2650>> gave them opportunity for. And it's what

<<2652>> they likewise were now doing for someone

<<2654>> else. Mhm.

<<2655>> >> Those are the things that are still the

<<2657>> most motivating for us. It's it drives

<<2660>> us to say to ourselves I I don't know

<<2662>> how you

<<2664>> ever finish indoor

<<2667>> >> some don't

<<2669>> >> sometimes I kind of like to I'm getting

<<2671>> older

<<2672>> >> but I don't know how you ever really

<<2674>> finish Indoterra because of the richness

<<2676>> of those experiences

<<2679>> >> and feeling like you are a part of

<<2680>> something that's I'm a part I am a part

<<2683>> of something that's bigger than what I

<<2686>> ever could have just done on my own and

<<2688>> not for the accolades or anything else,

<<2691>> but because it makes me feel like

<<2693>> >> I'm helping other people. It makes me

<<2696>> feel like I belong and it satisfies

<<2698>> those inherent needs that we all have

<<2701>> and that I don't know of a better

<<2703>> motivator than that.

<<2705>> >> Dr. Hill, thank you so much. I know I've

<<2707>> been asking a lot of questions, so thank

<<2708>> you for your patience and thank you for

<<2710>> >> it's been a pleasure to be with you.

<<2713>> [Music]