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<<0>> [Music]
<<4>> well sometimes i i look back and i i
<<6>> just wonder what were we thinking what
<<8>> was i thinking
<<11>> we went for a long long period of time
<<13>> with no resources and when i mean no
<<15>> resources i mean no resources
<<18>> people told us we were crazy to go all
<<21>> in
<<22>> you know is this really going to work
<<26>> i think some of the most beautiful
<<27>> things can emerge through trial and
<<30>> through difficult times
<<32>> i had been a physician for a long period
<<34>> of time and i'd had a patient who came
<<37>> to see me and they would ask me dr hill
<<40>> what do you think about the essential
<<42>> oils and i made the mistake one time of
<<44>> saying
<<45>> i think that's one of the craziest
<<47>> things i've ever heard
<<49>> she looked me right in the eye and she
<<51>> said i am so disappointed to hear that
<<54>> because that's done more for me than you
<<56>> or any of your colleagues or anyone has
<<58>> ever done for me
<<60>> and it intrigued me
<<62>> and over time i became more intrigued i
<<65>> became involved with essential oils
<<68>> and now for the last several decades
<<71>> this is all that i have focused on and
<<73>> all that i have done
<<75>> i remember when i first came into the
<<76>> essential oil industry i thought they
<<78>> were voodoo oils i thought they were
<<79>> really really strange
<<81>> it wasn't long before i started using
<<83>> oils on my kids and i was amazed
<<86>> at what i was able to do and how it
<<88>> empowered me as a mom to take charge of
<<90>> my family's healthcare
<<93>> so i was a huge skeptic
<<95>> parents were educators my father was a
<<96>> professor of physics so i just wasn't
<<100>> raised anything but allopathic western
<<103>> medicine i learned over the years how
<<105>> effective they they were and can be
<<108>> especially if they're pure
<<110>> when you make a claim that your product
<<113>> is 100 pure and you don't know that it's
<<116>> 100 pure that's an integrity problem
<<120>> i sort of made this conscientious
<<123>> decision you have to as a human
<<126>> recognize that you have an obligation to
<<131>> help and to serve other people
<<134>> after working 10 years in the essential
<<136>> oil industry i found myself
<<138>> leaving
<<139>> for integrity purposes because i knew
<<142>> that essential oils had to be pure
<<145>> the desire of my heart was just to go
<<146>> home and raise my children i've tried
<<149>> all the essential oils out there
<<151>> there's nothing that meets the quality
<<153>> standards our family needs to use for
<<156>> our health care
<<159>> and it was in that moment that i knew
<<161>> stop thinking with your head
<<163>> and start thinking with your heart
<<165>> it all came together and i had such a
<<168>> grand vision
<<169>> of going out and finding the world's
<<171>> most pure most potent essential oils and
<<174>> educating mothers like me
<<177>> how to take charge of their health care
<<179>> so it was in that moment before fear
<<181>> took over that i picked up the phone and
<<184>> i called dave
<<185>> and emily wright called me at the time
<<188>> and
<<188>> just said
<<190>> what if we could go out and source the
<<191>> most pure essential oils on the planet
<<194>> and bring them to the world in a
<<196>> mainstream fashion
<<198>> and he got really emotional
<<200>> and dave doesn't get emotional
<<204>> and actually it was that right then and
<<206>> there that was the genesis
<<207>> for me and i i just kind of felt
<<210>> strongly like
<<211>> yeah we're gonna start a company
<<215>> so i hung up the phone with dave i
<<217>> picked up the phone and i called dr hill
<<220>> and as i called him
<<221>> i still remember he kind of giggled
<<224>> and i said doc this isn't funny
<<227>> i'm serious about this what if we could
<<230>> go out and find these pure oils like
<<233>> we've always wanted to do
<<235>> and what if we could educate people to
<<237>> really understand the power behind these
<<239>> oils
<<240>> and he said no emily i'm not laughing
<<242>> because i think your idea is crazy
<<245>> i'm laughing because i was just getting
<<248>> ready to call you
<<249>> and ask you the very same question it
<<252>> started with an initial little small
<<254>> meeting in an italian restaurant
<<257>> in the far corner
<<258>> and we met for five and a half hours
<<261>> until they finally kicked us out of the
<<263>> restaurant because we weren't buying
<<264>> food anymore
<<265>> and we just started to dream
<<270>> we would meet anywhere we could find
<<272>> some space to meet and it was in some
<<274>> strange places of course the the
<<276>> basement of normal library was one we
<<278>> got too rambunctious and they finally
<<280>> kicked us out of the library
<<282>> sometimes it was in the basement of our
<<284>> homes
<<285>> i remember
<<286>> not telling my kids you know that i was
<<289>> unemployed and starting a new thing but
<<292>> the dad was working on a project in the
<<294>> basement
<<295>> as i did the business plan i started to
<<298>> realize that this was going to be big
<<301>> i just knew that
<<303>> with such a good team and product that
<<307>> had changed our lives we felt like this
<<310>> was going to be significant so as we
<<313>> began in the spring of 2008
<<316>> that's when we had a massive
<<318>> falling out with housing market in the
<<320>> united states and there's a lot of panic
<<323>> and a lot of fear
<<325>> we looked at starting this company the
<<327>> first thing you think is uh i got to
<<329>> raise money i've got to get capital and
<<331>> we we set out to do that initially and i
<<334>> actually ended up the four of us back in
<<337>> new york city visiting with some very
<<340>> high profile people and as we gathered
<<342>> together that next morning in that
<<344>> conference table and we've got you know
<<346>> all of these manhattan style managers
<<349>> that are meeting with us and they
<<350>> quizzed us for hours
<<352>> finally at the end of the day they
<<354>> looked at us and they said
<<356>> we believe that your business model is
<<359>> going to work we believe that you will
<<361>> be successful and we want to fund your
<<363>> venture
<<364>> we'll give you five million dollars
<<367>> and we all of course felt extremely
<<371>> elated
<<373>> they were willing to fund the company
<<375>> but of course they they were interested
<<376>> in 51 percent
<<379>> and control
<<381>> i just remember the feeling we had as we
<<383>> walked away from that conference table
<<387>> and the four of us found ourselves in
<<388>> front of the statue of liberty and i
<<391>> remember looking across the water
<<393>> almost as if on cue as i recall we all
<<396>> just grew somewhat silent
<<400>> and as we looked out over the water
<<402>> i looked at the statue of liberty and
<<404>> what rung true to me is
<<406>> we're doing this to give people freedom
<<409>> and if we take their money
<<412>> we can't make people free
<<414>> and we can't make this dream that we
<<415>> have a reality because they'll never
<<418>> allow us to bring the quality of
<<420>> essential oils that we know we have to
<<422>> have
<<423>> to light because they'll be looking for
<<425>> an exit strategy they'll be looking for
<<427>> a return on their investment and that
<<429>> can't be part of the equation
<<432>> i remember standing right next to dave
<<433>> sterling and dave
<<435>> looked at me in kind of a
<<438>> somewhat shocking way he asked me how
<<441>> much money do you have doc
<<443>> and i said i don't know
<<445>> he said how much can you pull together
<<448>> and i said i don't know and he asked
<<450>> each one of us in succession and before
<<453>> we left the park that afternoon
<<455>> [Music]
<<457>> we had made the decision that we were
<<459>> unable to take any resources from
<<461>> anybody and instead
<<463>> we would all leverage everything we have
<<466>> we took the equity out of our homes we
<<469>> cashed out 401ks we liquidated
<<471>> everything we owned in order for this
<<474>> dream to come to fruition
<<477>> and so as i expressed this to my wife i
<<479>> i remember very clearly
<<481>> she just looked at me and said well i
<<484>> trust you
<<485>> you'll take care of us
<<488>> and we'll be fine
<<490>> and we had family members even come to
<<492>> us to say you're foolish your family is
<<496>> going to be homeless
<<498>> so we went all in
<<499>> everything we didn't hold anything back
<<503>> we thought it would be for just a couple
<<504>> of months that we went without any
<<506>> income but it was 13 months those final
<<509>> months i mean we're eating almonds and
<<512>> yogurt and
<<513>> telling our kids they can't go to dance
<<515>> practice and they can't play sports
<<517>> because we don't have enough money
<<520>> but having that belief
<<522>> that it was all going to be worth it
<<526>> and i remember a day
<<528>> we had five thousand dollars left in our
<<530>> account
<<531>> five thousand dollars because we just
<<533>> put together
<<534>> this big oil order
<<536>> and we didn't know how we're going to
<<537>> make payroll we didn't know how we were
<<539>> going to make commissions
<<540>> [Music]
<<541>> and just to see how
<<544>> doors open
<<545>> every single time as long as we continue
<<547>> to step forward
<<549>> the door is open
<<554>> people ask me sometimes you know how how
<<557>> are you guys able to do what you did
<<560>> and you know but everybody rolled their
<<561>> sleeves up and we did every job we did
<<563>> this job this job this job
<<566>> i was supposed to go out and find these
<<569>> precious oils
<<571>> so i started calling people every single
<<574>> person would say of course our oils are
<<576>> 100
<<577>> pure and that's when i realized almost
<<579>> all essential oils that are sold out
<<581>> there sold through brokers
<<583>> these brokers were very smart people
<<585>> often having very sophisticated labs and
<<588>> the oils were almost always
<<590>> changed
<<591>> most were not pure most were
<<593>> synthetically created i had probably 100
<<597>> plus different samples that have been
<<599>> sent to my home
<<601>> and every time we would meet you know
<<602>> dave dr hill would say emily have you
<<606>> have you found the oils yet i'd have to
<<608>> say
<<609>> not yet like are we going down the right
<<612>> path is this really what we're supposed
<<613>> to do
<<615>> i remember
<<616>> one beautiful day i opened up my
<<619>> doorstep and five oils showed up all in
<<621>> the same day
<<622>> it was frankincense lavender tea tree
<<626>> lemon and peppermint as i smelled these
<<628>> bottles i called up dave and i called up
<<631>> dr hill and i said
<<633>> i found the oils
<<636>> i brought my camera because that was
<<638>> going to be a moment that i wanted to
<<641>> capture and we pulled the lid off and
<<643>> smelled it we were confident that these
<<646>> were the purest oils on the planet i
<<649>> remember that first discussion we had we
<<652>> talked about the culture of the company
<<655>> what type of soul do we want doterra to
<<658>> have
<<659>> and we realized that these oils are
<<660>> experiential
<<662>> and we realized it had to be a
<<664>> person-to-person model we had to bring
<<666>> people together
<<668>> we've got to have a culture of giving
<<670>> back we have to have a culture of caring
<<673>> locking arms with the people who are
<<675>> putting the seeds in the ground who are
<<677>> harvesting these products
<<679>> it's making sure that their needs are
<<680>> met
<<682>> as i look back on it today with doterra
<<684>> it's
<<685>> it's it's overwhelming to me
<<688>> to see the impact it is around the world
<<692>> there's a lot of sacrifice but again
<<694>> those are days we look back on
<<697>> you know with some pride
<<699>> sacrifice
<<700>> is a really important
<<702>> piece
<<706>> today we've empowered nearly 8 million
<<708>> families all around the globe
<<711>> we're now filling 315 000 bottles of oil
<<715>> every single day
<<718>> and just to think about it on that scale
<<720>> just warms my heart knowing that every
<<722>> single bottle
<<723>> is changing somebody's life
<<726>> on both sides of the bottle
<<730>> believe every single person in this
<<732>> world needs essential oils essential
<<734>> oils are the great equalizer
<<737>> we have single-handedly
<<740>> changed the acceptance of essential oils
<<742>> in science and in medicine
<<745>> we are so committed to this work we are
<<747>> so humbled to be
<<750>> stewards of what nature has created so
<<752>> perfectly for us
<<754>> and we're so grateful for all of our
<<756>> amazing employees for all of our amazing
<<759>> wellness advocates for all of our
<<760>> amazing customers
<<762>> all around the world
<<765>> we haven't changed in our mission we
<<767>> haven't changed in our purpose we're
<<769>> still true to those things that very
<<772>> early on were important if doing the
<<775>> right thing was important then doing the
<<777>> right thing is important now if helping
<<779>> and giving service to other people was
<<781>> important then it's important now if
<<784>> sourcing oils differently
<<786>> and doing what had not been done before
<<788>> was important then it's important now
<<794>> we feel like
<<795>> as crazy as it sounds
<<797>> we're still just beginning
<<801>> [Music]